eHarmony Experiences

1.07

Based on 14 reviews

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13
  • B****** 44 years
    10.01.2021

    PLEASE READ BEFORE CONSIDERING EHARMONY!!!! I welcome any response from eharmony if they dispute anything written below.I have signed up with eharmo... ny on few occasions over the years with mixed results. Having recently come out of a relationship I thought I might sign up again as a way to move on. So I signed up having read through the Terms & Conditions (T&C's) carefully. I made note of this clause as part of the 14 day cooling off period;"However, please note that if you have started to use the Premium Membership within the 14-day cancellation period, we will be entitled to retain from the refunded payment a reasonableamount (value compensation) to account for that portion of the Premium Membership that youhave already received."I believed, wrongly that after having used the website for only 8 days, out of 6 months, for which I paid just under £120 that this "reasonable amount" might be just that.It turns out that hidden within their subscription there is a Personality Report that they arbitrarily value at £130. Note that this is actually more than the cost of my (admittedly discounted) 6 month subscription and not openly acknowledged in their T&Cs. They deem a reasonable amount to be %50 of the cost of this report and NOT the cost of your subscription.So, on cancelling my subscription within the cooling off period (8 days out of 14 in my case), simply because I wasn't ready to get back in to dating quite yet I was charged £65! More than half the cost of the subscription itself. THAT'S RIGHT £65!Did they give me 3 months grace on the site, maybe 2 months, a month? No. My account was suspended with immediate effect. I contacted customer services to question this and they ignored my pleas. I suggested that instead they reinstate my account so that I might mitigate my loss but even this was turned down. They have basically taken £65 for 8 days access to the website. I don't even have access to a Personality Profile that I have been charged for.This is a complete con. BE CAREFUL!Also, there are better, more reasonably priced dating websites that will not charge you this ridiculous hidden cost. I recommend that you avoid this website like the plague and sign up to Match.com. «»

  • Marc*** 46 years
    05.11.2020

    Just don't expect a refund on aistralia it will not happen according to e harmony

  • Ha***** 35 years
    03.10.2020

    Please do not buy it. It is a unfair dating website. You have to pay for everything. Once you want to cancel the subscription within 14 days, you will... not get a full refund because they claim they give you a personality report which costs £130. What the fuck is this! I would give 0 star «»

  • Fio**** 50 years
    24.09.2020

    Please do not waste your time, effort and money!I think that loneliness has impacted most people, in some way or another, especially this year. But ... I decided to join a dating site, and someone suggested eHarmony. I joined, and I had a flurry of messages. Some weird (had to block), some (I think) from genuine fellas, but not the type of fella that I felt I would have a connection with (even though the eHarmony personality match was high), or indeed found attractive. Also, the majority of matches were over 100km away!The whole experience was completely deflating and I decided to cancel my subscription, as I was within the 14 day cancellation period. They charged me £65, for less than 10 days usage of the site. Not only was their personality match a complete joke, they said that the personality report was worth £130... But they would only charge me £50 for it, plus one month's subscription fee. Which is absolutely disgusting.I wish I had read the reviews prior to joining, and I suspect that many others will fall foul. eHarmony's business model, must be based around how much money they can charge, rather than providing a quality service. «»

  • Mi***** 31 years
    16.05.2020

    I have been with eHarmony since August 2019, I was taken in by thier adverts on TV of “on average people find love every 15 seconds on eHarmony”To do... anything here you must subscribe so ‘in for a penny’ I signed up for 1 year (got a new members discount to entice me further)I soon found it to be a pretty useless site (an opinion shared by my friends who have also tried them)eHarmony matches you with people (rather than let you search for people on thier site) and they say you ‘could’ be matched with several people a week.I found that to get ANY matches at all you have to REALLY relax your criteria - smoking, drinking, children, distance and so on.I’ve had maybe a dozen matches since I joined and only a tiny percentage of those were local (one was up in Manchester ffs! I live on the south cost and don’t drive, how am I supposed to meet someone up there!? Even London is a good 2 hours’ train ride from here and that was the majority of my matches x that is the shortest distance you can select!?)In the hopeful early days I sent a few messages to girls but never got any replies - most were of course well out of my area but it would have been experience in chatting to girls (there has been little to none of that in the past, besides talking to girls as friends or colleagues at work)Disgruntled with eHarmony I spoke to someone in admin there and was basically told that if I cancel my account they won’t give me any refund (I was not asking for the full amount back, just the cost of however many months I had left - despite paying for the year in 1 lump sum it gave me the monthly breakdown so this was easily calculable)They did at least turn off the auto-renew feature (which I never agreed to in the first place, it was forced on me) so after 26 August 2020 I will be gratefully out.So I either stay with them for the remainder of my year or I cut and run lose a lot of money.I fully set up my account when I first joined so as least there’s something for people to see, but I don’t ever log in now unless I get an email from them (which I don’t - sometimes for several months at a time), it just sits there wasting my money.Meanwhile those friends who disliked eHarmony pointed me to a different website - I can search the huge selection of profiles based on my own criteria, I can “like’ profiles, send messages, hold conversations all WITHOUT A SUBSCRIPTION!! - it has a subscription part to let you see more on peoples’ profiles but its not necessary. I have learnt my lesson and refuse to pay subscription on any dating sites now.So I’m not a accused of plugging another site I won’t give it’s name or web address.I have talked to twice the number of people than I have on eHarmony, and have even been on a few dates.I would seriously not recommend eHarmony to anyone, definitely shop around because there’s plenty of sites that let you do everything you need for free! «»

  • Kat**** 35 years
    09.05.2020

    Eharmony is the worst dating site I have ever come across.I have been ripped off my money. Please don't fall for this scam. They have refused to refun... d my money after the trial period. I only tried it out for 2days and the results were horrible. I asked for a refund and till today,I am battling with them to return my money. I reside in the EU and therefore entitled to 14days cool off period. They refused to honor this. «»

  • Kier*** 46 years
    25.12.2019

    It is a blatantly faked site from a guy's point of view....I had been chatting to a girl for a while and she suggested we should meet up...I agreed.... ..Next day she has closed her account and left a message saying she had fallen in love ???....Similar thing happened 3 times with 3 separate profiles...It was as if the same person was operating numerous profiles at the same time. I then changed my tact as I'm convinced the site is scamming people all over the place...I asked people whom I'd been chatting with if they could put another pic of themselves up giving the thumbs up sign or a wave sign to confirm they are actually the person in the profile pics & I would do the same...All of them disappeared without trace.. I even had one send her email address to me and we conversed via that way...I sent her a selfie & asked her to do the same..She then disappeared and deleted her account ?You contact people who are online and they then go off line immediately ??..It's an insult to the intelligence & it's blatantly obvious that it's admin people pretending to be people they are not....I put this to Eh help&support...Lo & behold " from having 6 to 7 hits a day " this went to zero ...I've been on & off all sites for the past 6 years so I do know what I'm talking about & I have met various partners from various sites...Every dating site uses the same contact procedures and if you don't know what they are then I suggest you take your head out of the clouds & smell the coffee...Oh & I got a full refund from Eh not once but twice after I told them that I had screenshots of all my corresponding profiles " even the deleted one's " and that all correspondence was timed and dated by Eh itself...I also told them that I was taking all my evidence to a daily tabloid....They asked me to send them all of my screenshots and they will investigate ??Now as they monitor all profiles and correspondence and know every word which we put down to each other " this was a complete load of bullshit to even suggest such a thing ??Make your own mind up " but avoid this site like the plague and try my simple requests and you will find out one way or the other if the person whom you are chatting to is actually the person in the profile ....Simple really & not rocket science.. Merry Xmas.. «»

  • kite*** 70 years
    24.11.2019

    new update awful lost old matches and pictures

  • fran*** 70 years
    04.11.2019

    i feel all the matches are not members and i am the worm for e harmony to get people to singe up

  • Dia**** 53 years
    08.09.2019

    Eharmony has provided no viable matches, thank you for taking my money! Complete waste of time for a serious minded, Christian professional!

  • Jo***** 62 years
    10.07.2019

    Terrible experience. Most matches received are inactive, as confirmed by the eharmony app. . Sent over 100 messages, always polite. No responses recei... ved. Rude and, frankly, offensive customer services, placed blame on me several times for an incomplete profile when the exact opposite is true (received an apology several times from customer service for their error - they don't look and give standard answers). Very disappointing experience to the extent of being distressing. They advertise daily matches - nothing is further from the truth. Don't waste your money or time with these people. «»

  • Blue*** 56 years
    18.06.2019

    I was very impressed with the quality of the membership when I first joined up. The matches I received were all around my specified age group, educate... d, financially stable and middle class. I would have felt comfortable introducing any of them to my friends. The problem was the lack of activity on the site. I only met two men in my three month membership despite sending lots of smiles and messages. I'm not ugly honestly! I'm just as dateable as any of my matches. I believe that members have such high expectations of meeting their fantasy partner that they don't get out there and meet real people. In the end I met someone special on another dating site, in fact one that didn't promise the earth, just a fun time meeting interesting people. Would I recommend this site to my girl friends? Hell no! «»

  • Jona*** 66 years
    17.06.2019

    Very few viable contacts. After 3 months, possibly getting only one addition per week, maybe not even that and even those do not fall into any catego... ry that I would find attractive and are often located at the other end of the UK. Almost as though the site is no longer active. «»

  • Fr **** 63 years
    31.03.2019

    It claims hundreds of thousands of members. They must be very well hidden! And many of the messages received from other uses are the same, indication ... that they are bots.I wasted my money with this side and for sure I DO NOT recommend it «»

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